click on the question to see if it answer you question. If not click on the Help Forms on the top of the page.
Missing Courses and Course access
When I click on my course from the My Blackboard screen, I get a “denied access” message.
When I click on my course, I get a pop-up saying “Section is not available”.
Problems within a course
Some tools in my course are not working.
When I try to submit a file in the assignment tool or attach a file in an email, I can't find the “My computer” icon after I have chosen Browse for Files. What's wrong?
I can access the Mail tool, but when I click on the “Create Message” button, nothing happens. Why?
I can access the Discussion tool, but when I click on the “Create Message” button, nothing happens. Why?
My HTML creator doesn’t work. Why?
My Chat tool doesn’t work. Why?
Why is it that when I try to download a file in WebCT6 using Explorer, I get a blank screen?
1. Right-click on the message bar (see image below).
After doing this, you will be taken back out to the MY WebCT page. Click on your course link, and download your file when you re-enter the course.
How do I set up my browser so that I do not have to through this process over and over again?
In an Internet Explorer window, click on the Tools menu.
1. Cchoose Internet Options.
Click OK, then click Yes, then OK one more time to close the Internet Options window